When does the first drop ship?
We will announce the date to the pack first, 48 hours before anyone else. Join below.
Where do you ship?
Pakistan (nationwide, cash on delivery available) and the United States at launch. UAE and Saudi Arabia follow.
How much is delivery?
Free in Pakistan on orders over PKR 5,000 and in the US on orders over USD 60. Otherwise a flat fee shown at checkout.
What is your returns policy?
Unopened products within 30 days for a full refund. Opened products: tell us what went wrong within 30 days and we will make it right. Skincare is personal and we would rather have the feedback than the sale.
Are your products halal?
Our cosmetics contain no animal-derived ingredients other than beeswax in Thaw, and no alcohol denat. Formal halal certification is planned for the nutrition line where it matters most.
Are you cruelty free?
Yes. No animal testing by us, our manufacturers or our suppliers, and we do not sell in markets that require it.
Can I use all four together?
Yes, that is how they are designed. Morning: Verglas, Halflight, Snowline, SPF. Night: the same without SPF, plus Thaw.
I am a retailer, clinic or distributor.
Write to [email protected] with your market and channel. We answer within two working days.
How do I contact you?
[email protected], or Instagram and TikTok at @polarfoxlabs. A human replies.